Step 1
Understand Customer Needs
Stop guessing what your customers need
Helps the advisor uncover the customer’s goals, financial responsibilities, existing coverage and protection gaps.
Benefit: A more complete and structured needs analysis.
AI Companion for Life Insurance Advisors
It is like having your company’s best sales, product and compliance experts alongside every advisor in every customer meeting.
During live conversations, the AI Companion helps advisors recommend the right product, explain benefits clearly, handle objections, answer customer questions and follow compliance requirements in real time.
Better-advised customers. More confident advisors. Higher conversions.
About VITT.AI
Even after extensive training, life insurance advisors often struggle to assess customer needs, recommend the right product and handle objections during live customer meetings—leading to missed sales opportunities and declining advisor confidence.
VITT gives advisors the support they need during every live customer meeting.
MEET VITT
Your AI Companion for Better Customer Meetings
Helping life insurance advisors make suitable recommendations, deliver an engaging customer experience and remain fully compliant.
The Subject Matter Expert
Helps advisors understand the customer’s needs, identify suitable products and answer questions with confidence.
- Analyses customer needs, financial goals and existing coverage
- Recommends suitable products, riders and coverage options
- Provides instant answers on benefits, eligibility, exclusions and processes
The Live Sales Coach
Guides advisors on how to conduct a more personalised, engaging and effective customer conversation.
- Suggests relevant talking points based on behavioural cues
- Helps build rapport and explain value in simple, relatable language
- Provides contextual responses to questions, concerns and objections
The Risk Guardian
Helps advisors follow relevant suitability, disclosure and compliance requirements throughout the meeting.
- Prompts mandatory disclosures and important product conditions
- Flags potential suitability gaps or incomplete customer information
- Alerts advisors to misleading, inaccurate or non-compliant statements
HOW VITT SUPPORTS ADVISORS
Expert Support at Every Stage of the Customer Meeting
From understanding the customer’s needs to completing post-meeting follow-ups, VITT guides advisors through the moments that matter.
1
Step 2
Identify the Right Solution
No more generic salesy pitch
Assesses suitability and suggests relevant products, riders and coverage options based on the customer’s needs and profile.
Benefit: More personalised and appropriate recommendations.
2
Step 3
Explain and Engage
Never lose a deal to "I need to check about it."
Provides simple, contextual explanations, relevant talking points and illustrations that help the customer understand the recommendation.
Benefit: A more engaging customer experience.
3
Step 4
Address Concerns and Stay Compliant
Reduce avoidable post sales issues
Helps the advisor respond to questions and objections while prompting important disclosures, suitability checks and compliance requirements.
Benefit: Greater confidence with lower sales and compliance risk.
4
Step 5
Complete the Follow-up
Eliminate administrative bottlenecks
Captures key meeting details and helps prepare summaries, follow-up actions and documentation after the conversation.
Benefit: Advisors spend time selling, not on paperwork.
5
Built for Enterprise-Scale Deployment
Configured around insurer-specific products, processes and compliance requirements—and designed to work within existing technology environments.
Insurer-Specific Intelligence
Grounded in the insurer’s approved product, process and compliance content.
- Product benefits, eligibility, riders, exclusions, sales playbook and servicing workflows
- Suitability checks, mandatory disclosures and compliance requirements
Built for Bharat
Designed for natural, multilingual conversations across India’s diverse customer base.
- Understands 18+ major Indian languages including mixed-variants
- Delivers concise, contextual guidance without interruptions
Enterprise-Ready Architecture
Designed to work securely within the insurer’s existing technology environment.
- Integrates with CRMs and works across mobile devices, tablets and laptops
- Supports private cloud, VPC and insurer-controlled deployments
Business Impact
Better Conversations. Better Business Outcomes.
Driving higher revenue velocity while improving compliance adherence & retention, across the distribution network.
15–30%
Higher Sales Conversion
Better need analysis, suitable recommendations and contextual objection handling help advisors convert more qualified opportunities.
5–10%
Improvement in Persistency
Clearer product understanding and suitability based advice drives better persistency and higher customer lifetime value.
10–20%
Lower Advisor Attrition
Continuous guidance improves confidence, reduces stress and helps new advisors become productive faster.
30–50%
Fewer Compliance Exceptions
Real-time suitability checks, disclosure prompts and approved product guidance help prevent errors before they become post-sale issues.
Trust, Security & Governance
Enterprise AI, Built for Trust
Designed for Indian life insurance, with insurer-controlled data, deployment and AI governance.
Built for Indian Insurance
Grounded in insurer-approved products, processes and regulatory guidance—not generic internet knowledge.
- Understands Indian life insurance terminology and customer conversations
- Supports products, riders, underwriting rules and servicing processes
- Configured using approved insurer content and sales guidance
Insurer-Controlled Deployment
Deploy VITT within the technology environment and infrastructure model preferred by the insurer.
- Private cloud, VPC or insurer-controlled environments
- Works with existing identity, security and access controls
- Data ownership and deployment control remain with the insurer
Privacy by Design
Customer conversations are processed with strict controls around collection, use and retention.
- No audio recording or long-term audio retention
- Consent-led activation during customer meetings
- Configurable transcript and interaction-data retention
Isolated and Protected Data
Insurer and customer data remain segregated and are not used to train shared models.
- Client-level data and model isolation
- Encryption in transit and at rest
- Sensitive information can be masked or redacted during processing
Governed AI Responses
Advisors receive guidance grounded in approved information, with clear controls over what the AI can recommend or communicate.
- Responses restricted to approved knowledge sources
- Suitability, disclosure and compliance guardrails
- Human-in-the-loop design keeps the advisor in control
Auditability and Regulatory Alignment
Designed to support enterprise governance and regulatory requirements across life insurance sales.
- Role-based access and detailed audit logs
- Traceability of prompts, recommendations and advisor actions
- Designed to support IRDAI, DPDP and insurer-specific policies
Leadership Team
Deep AI Expertise. Decades of Insurance Experience.
Led by experts in enterprise AI, product innovation and life insurance distribution—bringing together the capabilities required to transform advisor performance at scale.
Bibhuti Anand
Founder & CEO
Leads product vision, business strategy and enterprise partnerships.
Connect
K. Shivshankar
Chief Technology Officer
Leads AI architecture, data science and development of the enterprise technology platform.
Connect
Sreenivas Murthy
Chief Business Officer
Leads insurance strategy, distribution partnerships and advisor-led business growth.
ConnectTrusted by Leaders in BFSI
Awards & Recognitions
Gitex 2022
A global technology summit at Dubai, UAE
Fidnovate 2022
A startup event organised by Fidelity Investments
Bizlabs 2019
A startup event organized by Aditya Birla Capital
VOIS 2024
A startup event organized by Vodafone Global
Hackinsure 2023
A startup hackathon organized by HDFC Life
AI Cohort 2024
Part of India AI Cohort created by Nasscom
Questions? We've Got Answers.
VITT is an AI Companion for life insurance advisors conducting in-person or virtual customer meetings. It helps advisors understand customer needs, recommend suitable products, explain them clearly, handle objections and stay compliant throughout the conversation.
VITT runs on the advisor’s laptop, tablet or mobile device. With customer consent, it understands the live conversation and provides concise, contextual guidance on screen—including need-analysis prompts, product recommendations, explanations, objection handling and compliance requirements.
No. VITT augments the advisor’s expertise—it does not replace it. The AI provides relevant information and guidance, while the advisor remains in control of the conversation, recommendation and final decision.
No. Customer conversations and personal data are not used to train shared AI models. VITT is configured using insurer-approved product, process, sales and compliance content, with client data kept isolated.
VITT does not create or retain audio recordings. Live audio can be processed in memory and discarded immediately after analysis. Any transcript, meeting summary or interaction data retained by the insurer can be configured according to its security, audit and data-retention policies.
Yes. VITT can be deployed in a private cloud, VPC or insurer-controlled environment, depending on the organisation’s security and technology requirements. It is designed to support client-level data isolation, access controls and integration with existing enterprise systems.
VITT is grounded in the insurer’s approved product documents, underwriting and eligibility rules, sales processes, servicing workflows and compliance guidelines. This enables the AI to provide organisation-specific guidance rather than generic answers.
VITT is designed to improve sales conversion, advisor productivity, compliance adherence and advisor confidence. Based on early deployments and expected scaled impact, insurers can target:
- 15–30% higher sales conversion
- Up to 30% improvement in advisor productivity
- 30–50% fewer post-sale issues and compliance exceptions
- 10–20% lower advisor attrition
The actual impact will depend on the product, channel, advisor profile and scale of deployment.
VITT supports English, Hindi and multiple Indian languages, including multilingual and mixed-language customer conversations. Language availability can be configured based on the insurer’s distribution network and deployment requirements.
VITT can integrate with CRM, customer and policy-information systems, knowledge repositories, telephony platforms and advisor applications. The integration approach is configured around the insurer’s existing architecture, security requirements and deployment scope.
A focused pilot can typically be configured using selected product and process documents and launched for a defined group of advisors. The timeline depends on the number of products, languages, integrations and security approvals included in the pilot.
Yes. VITT can be configured for selected products and tested with a defined group of advisors before a wider deployment. This allows the insurer to evaluate advisor adoption, guidance quality, business impact and integration requirements in a controlled environment.
Book a Live Demo
See VITT in a Real Life Insurance Conversation
Experience how VITT helps advisors assess customer needs, recommend suitable products, handle objections and remain fully compliant during live customer meetings.
We can also configure the demonstration around one of your products or sales use cases.
- 30-minute live walkthrough
- Configured for your use case
- No technical preparation required
Prefer email? bibhuti@vitt.ai